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Online Learning and Support

We know you may have questions about online learning, and we're here to answer your questions.

Are all of the classes live?

There is no required time to be logged online. However, classes will have at least a few synchronous sessions. The instructor will host sessions at planned times where everyone will be together through video chat software.

How do group projects work?

Students use video a variety of video conferencing software tools, such as Skype, Google Hangout and BlueJeans, when working on group projects. BlueJeans is free to all students in the IMC Online program and is the software most instructors use for their synchronous sessions.

How will I know which technology to use for my courses?

We’ve created a robust online orientation program for new students that breaks down everything you need to know when beginning the program, including the technology we use and how to get started. In addition, instructors will provide guidelines about technology they will use in their courses.


What if something isn’t working while I’m trying to work on my coursework?

We have a tech help page that outlines the most frequent questions and issues that students have experienced. We provide contact information for getting additional support for the technology we use in the program.

Are there on-campus opportunities for networking or events if I happen to be in Chicago?

Yes, if you are in the Chicago area, you may participate in any on-campus events and opportunities that are offered for the IMC program.

What other resources are offered to me as an IMC Online student?

As an online student, you have access to the same resources as an on-campus student, such as Career Services, Student Life and the Northwestern Library.

What are the technology and internet requirements to take IMC Online courses?

Northwestern strives to provide access to its online degree programs to all students. While we will do our best to provide access, you must be aware that you may not be able to access course material due to technology or internet limitations. To that end, you are advised that you must meet the following technology requirements:

  • You are required to have a laptop that meets or exceeds University requirements, with a working webcam and microphone for synchronous sessions.
  • You are required to have access to a reliable, high-speed internet connection of at least 5 Mbps. While you can connect via Wi-Fi, we highly recommend using a wired internet connection, as faster internet connections improve the online experience.

Course materials are hosted primarily in the learning management system (Canvas), but occasionally courses may link to external content. You will bear any costs associated with procuring access to this content.

I am an international student. What else do I need to know about online degrees?

It is your responsibility to understand requirements related to whether an online degree will be recognized in a country other than the United States, how the collection of student data may be used in another country, and whether withholding taxes (in addition to the price of tuition) will apply. Some countries may not formally recognize foreign online degrees, which may have implications for students who later seek to enroll in other educational programs, or for those who seek employment with that country’s government or other employers requiring specific credentials.  

International students considering an academic program that leads to a professional license should first confirm with the appropriate professional licensing board in their country of residence or the country where they intend to work as to whether an online degree will be recognized when seeking licensure or certification.