As McDonald’s US Chief Marketing and Customer Experience Officer, Tariq led all aspects of strategy and a $1.6B marketing budget including digital and CRM, owned, earned and paid media, brand content, franchise and field marketing, analytics and insights menu strategy, marketing operations as well $6B delivery business. He was charged with creating a compelling, holistic brand and customer experience for 13,700-plus McDonald’s restaurants, $60B business. Leveraging the iconic McDonald’s brand and data, he led the company’s digital and CX transformation to deliver powerful experiences that create authentic, cultural connections with its franchise network, crew and 25MM fans it serves daily.
Tariq is a dynamic, global leader with a unique blend of operational savvy and more than 20 years of marketing, general management and hands on organizational experience modernize marketing and customer experience to deliver commercial results. His expertise lies in harnessing data and innovative technology to develop culturally relevant, customer centric, business solutions to create enduring value-based relationships required to successfully build brands and maximizes investment in a digital economy.
He began his career in advertising working across diverse categories and customer segments helping build some the world’s most notable brands including Pepsi, Frito Lay, Gatorade, Tropicana and Quaker Oats, Aquafina, P&G, Cadillac, Celebrity Cruise Line, Morgan Stanley, Coors Brewing, Lowe’s progressing through international strategic planning, executive assignments with D’Arcy, Leo Burnett and FCB before partnering to found Element79 Partners, the largest advertising agency start up in US history.
Tariq went on to hold global marketing roles with HP and Bank of America/Merrill Lynch before joining Petco as Chief Marketing and Customer Experience Officer. There he led the repositioning the company from a ‘pet supply retailer’ to a category-defining data driven pet health and wellness company. After leading Petco to a successful IPO in 2021 he was recruited to McDonald’s.
A values-based leader, he is passionate about creating purpose driven cultures that unlock the power of high performing teams that drive results. His impact has been recognized by the industry as a two-time Forbes Most Influential CMO, Ad Age CMO of the year, Adweek Brand Genius, and Northwestern Medill Hall of Fame.
Committed to creating inclusive and empowering workplace, he has led development of corporate strategies, served as an executive sponsor for employee resources groups and various advisory boards for the Ad Counsel, ANA, Adweek, MMA, Tik Tok, Google and Meta. He sits on the global board of Education for Employment, an NGO that provides job training and placement for marginalized youth across the Middle East and North Africa. He worked with the Obama administration to counter-message Americans youth at risk to religious extremism and systemic discrimination. He has been recognized for his efforts by Adweek Champions, Gold House A100 and Ad Color Legend.
Tariq earned an honors bachelor’s degree from University of Western Ontario and a master’s degree in integrated marketing communications from Northwestern University where he currently sits on the Medill School Board of Advisers. He works in Chicago and lives in New York with his wife Carla and daughter Noor.